Privacy Policy
Effective date: October 1, 2026
This Privacy Policy explains how River City Gutters, operated by Bluebird San Antonio, LLC, collects and uses information when you use our website and services.
Overview
This Privacy Policy describes how Bluebird San Antonio, LLC, doing business as River City Gutters ("River City Gutters," "we," "us," or "our"), collects, uses, and protects information when you visit rivercitygutters.com, submit a form, call us, or otherwise interact with our business.
Information we collect
We may collect information you provide directly, such as your name, phone number, email address, property address, project details, and any messages you send through our forms or chat tools. We may also collect technical data such as IP address, browser type, device information, and pages visited through standard analytics and security tools.
How we use information
We use your information to respond to inquiries, provide estimates, schedule and perform services, communicate about your project, improve our website and customer experience, and comply with legal obligations. With your consent where required, we may send service-related or marketing text messages.
SMS and text messaging
If you opt in, River City Gutters (Bluebird San Antonio, LLC) may send you SMS or text messages related to estimates, appointments, service updates, or promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for help. SMS consent is optional where offered on our forms and is not required to submit an inquiry or receive non-SMS service.
Sharing of information
We do not sell your personal information. We do not share your information with third parties for their independent marketing purposes. We may share information with service providers that help us operate our business—such as scheduling, CRM, analytics, hosting, or payment tools—only as needed to perform services on our behalf and subject to appropriate safeguards.
Cookies and analytics
We use cookies and similar technologies to understand site usage, measure marketing performance, and improve functionality. You can control cookies through your browser settings.
Data retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, and meeting legal requirements.
Your choices
You may request access to, correction of, or deletion of certain personal information by contacting us. You may opt out of marketing emails by using unsubscribe links where provided and opt out of SMS by replying STOP.
Children
Our services are directed to adults and property owners. We do not knowingly collect personal information from children under 13.
Changes
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.
Contact us
For privacy questions, contact River City Gutters / Bluebird San Antonio, LLC at info@rivercitygutters.com, (210) 201-6550, or 850 Schneider Unit IJ, Suite IJ, Cibolo, TX 78108.
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